Privacy Policy
How we protect and use your information
Last Updated: March 7, 2026
Sound Custom Fences ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or service
- Contact us via phone, email, or our website
- Subscribe to our newsletter or marketing communications
- Submit a review or feedback
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Project details and service preferences
- Payment information (processed securely through third-party processors)
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on pages
- Referring website addresses
- Date and time of your visit
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your service requests and schedule appointments
- Respond to your inquiries and provide customer support
- Send you service-related communications, including appointment reminders
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
- Analyze website usage and improve user experience
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Opt-out of marketing communications at any time
- Unsubscribe from text messages by replying "STOP"
To exercise these rights, please contact us at soundcustomfences@gmail.com or call us at +1-253-448-3434.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: